Service & Support

Connect with us

Contact

service(at)dorner.at

+43 5512 2240-400    Service hotline

+43 5512 2240-444    If you have a 24 package, we are available outside the service hours at this number.

Service times DornerControl and DornerBatch

Monday to Friday:   7 a.m. to 7 p.m.
Saturday:7 a.m. to 12 noon

Service times all other Dorner products

Monday to Friday:   8 a.m. to 12 noon and
1 p.m. to 5 p.m.

Holidays

In general, our service team is also available on public holidays. However, on the following days the Dorner service team is not available for you:

New Year´s Day (January 01)

Christmas (December 24) from 12 noon

1st Christmas Day (December 25)

2nd Christmas Day (December 26)

New Year´s Eve (December 31) from 12 noon

Training 2019

Training DornerBatch

Planned procedure:

  • Welcome speech
  • Presentation of the training process
  • Individual training
  • Recap
  • Final statement

Content and subject areas:

  • Basics of operation
  • Order input
  • Materials management
  • Production in automatic mode
  • Production in manual mode
  • Silo management
  • Dosing
1st day          07.Mar.2019 | 13:00-17:00

2nd day

08.Mar.2019 | 08:30-12:30

1st day          28.Nov.2019 | 13:00-17:00

2nd day

29.Nov.2019 | 08:30-12:30

Trainings DornerControl

1st day          21.Feb.2019 | 13:00-17:00

2nd day

22.Feb.2019 | 08:30-12:30

1st day          14.Nov.2019 | 13:00-17:00

2nd day

15.Nov.2019 | 08:30-12:30

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